Contact Us

We’re here to help. Whether you have questions about products, need technical support, or want to discuss a project, our team is ready to assist you.

Get In Touch

Choose the best way to reach us based on your needs.

Call Us

Speak directly with our lighting specialists for product questions, order support, and project guidance.

Phone
833-730-3259
Mon–Fri, 7:30 AM–5 PM CST
Call Now

Email Support

Send us a message and our support team will follow up as soon as possible.

Email
support@lightingproplus.com
We typically respond within 1 business day.
Send Email

Business Hours

We’re here when you need us.

Monday – Friday 7:30 AM – 5:00 PM CST
Saturday – Sunday Closed

How Can We Help?

Select an option below to get started.

Track Your Order

View order status, shipping updates, and delivery information.

Track Order

Make a Return

Need to return an item? Review the return process and next steps.

Start a Return

Warranty Claim

Submit a warranty request for eligible products.

Submit a Warranty Claim

POPULAR

Request a Quote

Tell us what you need and our team can help with pricing, availability, and product recommendations.

Request a Quote

Lighting Layout

Send us your space details and our team can put together a fixture layout and product recommendations.

Request a Lighting Layout

Start a Project

Working on a larger job? Tell us about the project and our team will help with products, pricing, and timelines.

Tell Us About Your Project

Frequently Asked Questions

We accept eligible returns in accordance with our return policy. Items must typically be unused, in original condition, and returned within the approved return window. Some products, including special-order, custom, or final-sale items, may not be eligible for return. Please review our full Returns Policy or contact our team for help confirming whether your item qualifies.

Shipping timelines vary based on product availability, order size, destination, and selected shipping method. In-stock items typically ship within a few business days, while special-order or freight items may require additional processing time. Once your order ships, you will receive tracking information so you can monitor delivery status.

Yes. Bulk pricing may be available for larger orders, commercial projects, contractors, property managers, and trade customers. To request bulk pricing, submit a quote request with the products and quantities needed, and our team will follow up with available options.

Warranty coverage varies by product and manufacturer. Many LED lighting products include manufacturer-backed warranty coverage, but the length and terms depend on the specific item. Please refer to the product details or contact our team for help confirming warranty coverage before placing an order.

Yes. Our team can help with lighting recommendations, product selection, and project support. For more detailed projects, we may be able to assist with fixture schedules, layout guidance, and photometric support depending on the scope of work.

To apply for trade pricing, complete the trade or business account application with your company information, business type, and any required verification details. Once submitted, our team will review the request and follow up with next steps.

Stay Illuminated

Get exclusive news, new product announcements, and lighting tips delivered to your inbox.
By subscribing, you agree to our Privacy Policy and consent to receive updates from Lighting Pro Plus.